PRIVACY POLICY

1. Introduction

Welcome to AestheteCraft (“we”, “us”, “our”). We are dedicated to safeguarding your personal information and maintaining the highest standards of privacy and confidentiality.

This Privacy Policy outlines how we collect, use, store, disclose, and protect your information when you access our website or make use of our services, including 3D Nail Embellishments, Luxury Spa Manicure & Pedicure, Acrylic Nail Extensions, Gel Nail Enhancements, and Classic Manicure & Pedicure.

By accessing our website or using our services, you acknowledge and agree to the practices described in this Privacy Policy.

2. Personal Data We Collect

To provide our services effectively, we may collect and process the following categories of personal information:

a. Personal Identification Information

  • Full name
  • Email address
  • Phone number
  • Date of birth

b. Appointment & Service Information

  • Booking and appointment details
  • Treatment history and records
  • Preferences, comments, and feedback

c. Service-Related Information

  • Nail conditions and concerns
  • Allergies and sensitivities relevant to nail products
  • Medical disclosures relevant to the services provided

d. Payment Information

  • Billing and transaction details (securely processed through trusted third-party payment providers; we do not retain complete payment card information)

e. Technical Data

  • IP address
  • Browser type, device information, and operating system details
  • Website usage and interaction data collected through cookies and similar technologies

3. How We Use Your Information

Your personal information may be used for the following purposes:

  • To process, manage, and confirm bookings and appointments
  • To provide personalized treatment recommendations and experiences
  • To communicate appointment confirmations, reminders, service updates, and important notifications
  • To improve our services, website functionality, and overall customer experience
  • To securely process payments and transactions
  • To comply with applicable legal, regulatory, and compliance obligations

4. Health Information Disclaimer

Any service-related information you choose to provide will be used solely for the following purposes:

  • Assessing whether our nail services are appropriate, safe, and suitable for you
  • Personalizing services to better meet your individual needs and preferences

All such information is handled with strict confidentiality and appropriate safeguards.

5. Sharing of Information

We do not sell, trade, or rent your personal information to third parties.

However, we may share your information with:

  • Trusted service providers, such as payment processors and appointment management platforms
  • Qualified professionals and staff involved in delivering your treatments and services
  • Government, regulatory, or legal authorities where disclosure is required by applicable law

Any third party receiving your information is expected to maintain appropriate security measures and confidentiality standards.

6. Data Security

We implement reasonable technical, administrative, and organizational safeguards to help protect your personal information, including:

  • Secure hosting environments, servers, and encryption technologies
  • Restricted access to confidential and sensitive information
  • Ongoing monitoring and maintenance of our systems and security practices

While we strive to protect your information, no online platform or electronic transmission can be guaranteed to be completely secure, and absolute security cannot be assured.

7. Data Retention

We retain personal information only for as long as reasonably necessary to:

  • Fulfil the purposes described in this Privacy Policy
  • Meet legal, tax, accounting, or regulatory obligations

8. Your Rights

Subject to applicable laws and regulations, you may have the right to:

  • Access the personal information we hold about you
  • Request correction of inaccurate or incomplete information
  • Request the deletion of your personal data where permitted
  • Withdraw consent for marketing or promotional communications

Should you wish to exercise any of these rights, please contact us using the details provided below.

9. Cookies and Tracking Technologies

Our website utilizes cookies and similar technologies to:

  • Enhance and personalize your browsing experience
  • Analyse website performance and visitor activity
  • Remember preferences and improve website functionality

You may choose to disable cookies through your browser settings; however, certain features or functionality of the website may be affected.

10. Third-Party Links

Our website may contain links to external or third-party websites for your convenience. We do not control and are not responsible for the privacy practices, content, or policies of such websites.

11. Updates to This Policy

We may revise or update this Privacy Policy periodically to reflect changes in our practices, services, or legal obligations. Any updates will be published on this page together with the revised effective date.

12. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or the way your personal information is handled, please contact us at: admin@aesthetecraft.com